|Careers & Employment Information|
Tales From the Corporate Frontlines: Here Today, Gone Tomorrow
This article relates to the Job Security competency, commonly evaluated in employee satisfaction surveys. After a large scale cut in personnel, this particular group of employees needed some extra support. Examining the issue of job security measures how your employees view their job security within your organization. In today's often volatile or contingent labor market, it's crucial to understand the level of security your employees feel about maintaining their jobs. Studies show that employees who do not feel secure in their jobs are less likely to be committed to best assisting customers. Evaluating this competency can be especially useful if your organization has suffered recent layoffs or firings.
This short story, Here Today, Gone Tomorrow, is part of AlphaMeasure's compilation, Tales From the Corporate Frontlines. It illustrates how a group of employees who survived downsizing dealt with their own fear and uncertainty and received help from management to get back on track and move forward.
I never thought much about job security until a few weeks ago, when our company announced a 15% reduction in workforce. That simple number translated into half of my department. It wasn't a total surprise-I work in an industry that has been losing jobs to overseas outsourcing for a few years now. Sooner or later, our company would have to cut to stay competitive.
The remaining half of the department operated in a fog. Supervisors tried to reorganize the workload. I spent my time and energy trying to figure out my new responsibilities and learn about the new customers added to my roster.
Then I began to overhear conversations. Cubicles are close, and when people speak loudly, well, you know... I heard the guy next to me speaking with one of his "new" customers, introducing himself. He was faced, as we all were, with the task of explaining what had happened to their prior reps. "Yes, gone" I heard him say bluntly. "Yes, I'll do what I can to serve you, but who knows how long I'll be here... I could be next. You know, here today, gone tomorrow."
For a week or so, those words reverberated around the department. It seemed that the remaining employees had to voice their fear. I felt as though somehow, if I voiced that fear to a customer, my termination would surely come to pass. I wondered what the customers thought about these conversations. Did they hang up and begin a search for back up suppliers in case our company folded suddenly? Did they assume that our prices would increase?
One afternoon, as the after lunch service calls began and the "here today, gone tomorrow" chorus was gaining momentum, I saw a supervisor stroll nonchalantly among the cubicles, listening. Finally! This had to stop. He left the department abruptly, and 30 minutes later, we received an e-mail to be in our manager's office, first thing in the morning for a meeting.
It was a short meeting, but it told us what we needed to know. The worst was over. There was no reason to think that there would be more layoffs, anytime soon. If anything, our positions were more secure now than they were before. Business appeared to be on the upswing, and it was more important than ever to keep our current customers happy. To do this, the here today, gone tomorrow conversations would have to end immediately, our manager said, with a twinkle in his eye. We'll get through this, he told us, but we needed everyone to be at top performance level.
It was a wonderful talk. It was the best he could do, as no one can promise permanent job security forever. But it was just enough to silence the chorus of the cynics and keep our customer base growing. I, for one, am extremely grateful.
© 2005 AlphaMeasure, Inc. - All Rights Reserved
This article may be reprinted, provided it is published in its entirety, includes the author bio information, and all links remain active.
Measure. Report. Improve your organization with AlphaMeasure employee surveys.
Josh Greenberg is President of AlphaMeasure, Inc.
AlphaMeasure provides organizations of all sizes a powerful web based method for measuring employee satisfaction, determining employee engagement, and increasing employee retention.
Launch your employee surveys with AlphaMeasure.
Free Resume Examples: Use Them, But Dont
There are lots of free resume examples (or free resume samples) on the web.
Wanted: A Diva for the Job of a Lifetime!
"When I was a child, I always thought the world was mine, A stomping ground for me, full of opportunities. I always had this attitude that I was going to go out into the world and do all the things I wanted to do." ?Madonna
Career Change - Is Your Career A Good Fit Or Is It Causing Pain?
Do you leap out of bed in the morning looking forward to the day ahead?
15 Tips for Writing Winning Resumes
The thought of writing a resume intimidates almost anyone. It's difficult to know where to start or what to include. It can seem like an insurmountable task. Here are 15 tips to help you not only tackle the task, but also write a winning resume. 1. Determine your job search objective prior to writing the resume. Once you have determined your objective, you can structure the content of your resume around that objective. Think of your objective as the bull's-eye to focus your resume on hitting. If you write your resume without having a clear objective in mind, it will likely come across as unfocused to those that read it. Take the time before you start your resume to form a clear objective. 2. Think of your resume as a marketing tool. Think of yourself as a product, potential employers as your customers, and your resume as a brochure about you. Market yourself through your resume. What are your features and benefits? What makes you unique? Make sure to convey this information in your resume. 3. Use your resume to obtain an interview, not a job. You don't need to go into detail about every accomplishment. Strive to be clear and concise. The purpose of your resume is to generate enough interest in you to have an employer contact you for an interview. Use the interview to provide a more detailed explanation of your accomplishments and to land a job offer. 4. Use bulleted sentences. In the body of your resume, use bullets with short sentences rather than lengthy paragraphs. Resumes are read quickly. This bulleted sentence format makes it easier for someone to quickly scan your resume and still absorb it. 5. Use action words. Action words cause your resume to pop. To add life to your resume, use bulleted sentences that begin with action words like prepared, developed, monitored, and presented. 6. Use #'s, $'s and %'s. Numbers, dollars, and percentages stand out in the body of a resume. Use them. Here are two examples: Managed a department of 10 with a budget of $1,000,000. Increased sales by 25% in a 15-state territory. 7. Lead with your strengths. Since resumes are typically reviewed in 30 seconds, take the time to determine which bullets most strongly support your job search objective. Put those strong points first where they are more apt to be read. 8. Play Match Game. Review want ads for positions that interest you. Use the key words listed in these ads to match them to bullets in your resume. If you have missed any key words, add them to your resume. 9. Use buzzwords. If there are terms that show your competence in a particular field, use them in your resume. For marketing people, use "competitive analysis." For accounting types, use "reconciled accounts." 10. Accent the positive. Leave off negatives and irrelevant points. If you feel your date of graduation will subject you to age discrimination, leave the date off your resume. If you do some duties in your current job that don't support your job search objective, leave them off your resume. Focus on the duties that do support your objective. Leave off irrelevant personal information like your height and weight. 11. Show what you know. Rather than going into depth in one area, use your resume to highlight your breadth of knowledge. Use an interview to provide more detail. 12. Show who you know. If you have reported to someone important such as a vice president or department manager, say so in your resume. Having reported to someone important causes the reader to infer that you are important. 13. Construct your resume to read easily. Leave white space. Use a font size no smaller than 10 point. Limit the length of your resume to 1-2 pages. Remember, resumes are reviewed quickly. Help the reader to scan your resume efficiently and effectively. 14. Have someone else review your resume. Since you are so close to your situation, it can be difficult for you to hit all your high points and clearly convey all your accomplishments. Have someone review your job search objective, your resume, and listings of positions that interest you. Encourage them to ask questions. Their questions can help you to discover items you inadvertently left off your resume. Revise your resume to include these items. Their questions can also point to items on your resume that are confusing to the reader. Clarify your resume based on this input. 15. Submit your resume to potential employers. Have the courage to submit your resume. Think of it as a game where your odds of winning increase with every resume you submit. You really do increase your odds with every resume you submit. Use a three-tiered approach. Apply for some jobs that appear to be beneath you. Perhaps they will turn out to be more than they appeared to be once you interview for them. Or perhaps once you have your foot in the door you can learn of other opportunities. Apply for jobs that seem to be just at your level. You will get interviews for some of those jobs. See how each job stacks up. Try for some jobs that seem like a stretch. That's how you grow -- by taking risks. Don't rule yourself out. Trust the process. Good luck in your job search! Copyright 1999 - 2004 Quest Career Services, LLC. All Rights Reserved.
Job Search Tip for College Students
Today everyone is looking for that special job that will suit their exact needs. In this day and age we all have circumstances, situations, obligations, etc. that make demands on our time and energy. In most cases students will get a job that will give them enough money to pay for the fuel for their car and a few nights out, assuming they even have a night off.
60 Hour Work Weeks - Can You and Your Career Survive Them
In the 80s while I was an account executive for AT&T most people in my organization worked normal (for then) business hours. By that I mean they arrived close to 8 or 8:30AM and left between 5 and 5:30PM. By 6 PM the office was empty. No one seemed to notice or care how many hours people worked. I had a boss nicknamed "Dry Cleaner Sam" because they joked he was "in by 10, out by 4".
Are You Winning the Talent Wars?
How many times have you heard or read, "Our employees are our greatest asset"?
What You Should Never Put on Your Resume
Liars Get Caught! What NOT to Put on Your Resume
Careers-Changing Jobs: The Fantasy of the Ideal Job
Most people would agree that the concept of a job today is vastly different from that of 20 years ago. Organisations are changing at speed, technology has changed the face and pace of work, and globalisation is pushing every business to examine it's operations in a totally different context.
Ask the Recruiter
We all have career goals, big or small. Here are some questions I have recieved over the last month from those actively seeking new employment.
Learn a Language for Career Advancement
To learn a language for career advancement is one of the best ways to get ahead in the job market. In the 21st century you will need every advantage you can get to keep yourself competitive in the marketplace, and adding foreign language skills is a great way to gain an advantage. Here are just some of the reasons to learn a second language :
The Changing Values Landscape of the U.S. and How It Impacts Midlife Job Searchers, Part Two
The values landscape of our nation is changing, and with it your personal values landscape is changing as well. What does this mean and what does it have to do with midlife?
20 Powerful Tips For Advancing Your Career
You don't want to stay in your current position forever... you want to move up! Here are 20 ways to boost your chances of getting that nice promotion:
It is Still Possible to be Upwardly Mobile in America!
Yes, it's still possible to be upwardly mobile in America: it's called a career in sales.
Surviving Office Politics
It's your first month in a new position and it's rougher going than you'd anticipated. You feel like an outsider and you're miserable.
Career Tips: How To Start A New Career
These days most people accept that jobs are not for life anymore. People are more mobile and much more likely to change jobs every few years and even careers a number of times throughout their lives. And it is increasingly common that we may also find that we need to change jobs because of retrenchments, redundancies and closures. Having confidence in your skills and experience and your ability to deal with the challenges of starting over can give you a greater sense of confidence about your career, and whatever life brings your way.
Resumes, Networking, Headhunters ? Useless Without Marketing Sweet Spot
A career transition is no longer about getting your hands on a list of contacts, networking with headhunters, or going online to look for work. It's better than that.
The Top 10 Mistakes Job Seekers Should Avoid In Contacting An Employer
There are numerous tools and resources available to guide job seekers through the steps of a career transition. These tools are very useful and suggest much that you should do. At the same time, some individuals benefit equally by learning what to avoid. If you count yourself in this latter group here is a laundry list of things that "turn off" an employer. Make sure you steer clear of the following:
What To Do When HR Calls...
Generally, when you present yourself as a prospective candidate for a new employment opportunity, your information will filter through the Human Resources department. Since every company has their own hiring process, understand that you cannot always control when HR will call you. Our philosophy is that a prepared candidate will have a higher chance of success than an unprepared candidate.
Resume Writing - Importance of a Professional Summary
The Summary is the preview of your entire resume. This may be be the only part that an interviewer or employer might read for shortlisting your resume. This may be the only section an employer reads prior to the interview. Gear up the summary to be the show window where the goodies are lined up to entice the person into entering the shop. Include your professional characteristics like highly energetic, an ability to solve complex problems, a dynamic team player, exceptional interpersonal skills, committment to excellence etc. Describing your professioanl qualities with power words.
|Home | Site Map | Careers | Australian Domain Names | UK Domain Names | Investment Property | Sydney Web Hosting | Email Hosting | NZ Website Hosting | NZ Domain Names|