|Careers & Employment Information|
Resurgence of the Time Sheet: Why You Should Write Down Your Workday Activities
One day I walked into my boss's office and said, " I think all staff should do a time sheet, including you, from now on." I definitely surprised her but the results of this request certainly got the attention of all of our staff.
I work for an email marketing software and services firm. I am currently wearing my third hat within this firm. We have been under a 'massive spring cleaning' for about six months. We have new staff, new websites and new tasks. I work in the Marketing/Send Service departments where I have specific tasks and responsibilities but often I take on various new tasks. I began to wonder if my productivity was affected by the quantity and variety of tasks I was working on within a single workday. This uncertainty, lead to my request of implementing the use of time sheets to my boss. In past careers, I had experienced the use of time sheets as well as time clocks and I was quick to remember how a sense of efficiency as well as commitment went with this practice.
I printed off a weekly calendar with time slots. Each time I switched between my tasks I documented it. Often I was multitasking ? deleting spam and updating paper work at same time. I was amazed how my little squares for each hour block could not hold my description of tasks being completed. Often lunches were consumed while updating a mailing list or proofreading new copy for our new website. In my job, I am expected to stay on top of market trends and ideas ? but in my Inbox I have a lonely folder of 180 unread newsletters and articles. Why? Our company found the answers in our timesheet and you will too.
After tracking our actions for three weeks within our company, we were beginning to see how unacknowledged work time, with simple documentation of the five minutes here and ten minutes there (in an eight-hour work day you only have 48 instances to have 10 mins) can add up and was affecting productivity as well as our bottom line. Below are the results we found from keeping time sheets.
1) We work too much overtime.
2) Committed staff took on various tasks to get the job done but an individuals' main job was not always the largest percentage of their daily activity. The sub-tasks assigned consumed more than 40% of workday time on average.
3) Customer oriented activities are heavy time consumers in a workday. Good companies survive on their personal contact and relationships with customers but we were not accounting for the time it took to conduct basic courtesy emails and phone calls.
4) Sometimes when an issue occurs within the workplace it requires the abilities of other staff, which then was taking away from their current assigned tasks.
5) Holidays and days off for a staff member lead to responsibilities being spread amongst other staff. A common occurrence though is to put in overtime before time off and then once returned in order to make up for time away from the office to return to your regular pace.
This activity has allowed us to recommend as well as implement some changes within our company, some included: Undertaking a systemized process of reviewing individual tasks and actually reassigned some responsibilities to different staff members. We also recognized that we needed to review the fee structure in certain scenarios to warrant the specialized attention we can provide to our customers.
All employees and boss/owner would benefit from doing a time sheet of tasks, not only to learn more about how you spend your time at work but learn to be accountable to yourself for the variety of tasks and activities that you do in a day.
Julie MacLean is a marketing manager with MailWorkZ. MailWorkZ is an innovative company focused on developing effective emarketing tools. With products like Broadc@st's Email Marketing Software and services like ezTrackZ online ad tracking, and the newest addition, Black List Monitor, thousands of MailWorkZ customers have a suite of products to help increase market share, revenue and profits, as well as improve their customer relationships.
For more information on products or services offered at MailWorkZ, please visit http://www.mailworkz.com
Closing the Gap on Your Career Goals
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Ok, so you've determined that you have the right skills and qualities to do your job effectively from home. You're sure that your job is well suited to telecommuting. Now you just need your boss to agree that this is a great idea, but how?
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Preparing For Your Job Interview: What You Need To Know To Be Successful
In the limited time an interviewer has with you, their mission is to know you and assess your worth, especially in relationship to the other candidates interviewed. Asking you questions is the way they accomplish that mission.
Whether you've been downsized, are looking for a career change or are just starting out, your resume speaks volumes about you. If your resume doesn't make it past the first cut, you're doomed; no matter how qualified you are. Below are ten common mistakes to avoid when putting your resume together. Remember, you only get one chance to make a good first impression.
The Big Mo : Momentum and the Hiring Process
Momentum as defined by Webster's is: strength or force gained by motion or through the development of events. For our purposes, the interview process is a "development of events". Creating and maintaining momentum throughout the interview process is critical to attracting and securing top candidates in today's competitive market. Momentum or "The Big Mo'" as I frequently call it is a term widely used by sportscasters to describe the modification of energy between two parties to in a sporting event or game. As a recruiter, we see both sides of the hiring process. Rather than have momentum shift from one participant to the other, we seek to have momentum or positive energy shared and exchanged by the participants, moving in unison with each other towards a common goal.
How To Find A Telecommute Job
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How to Overcome a Bad First Impression
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How To Become A Computer Consultant
Have you ever wanted to become a computer consultant, but you weren't sure if you could cut it? Do you have a basic understanding of computer-systems, strong problem-solving skills, and a desire to help other people? If so, then you already possess the main abilities and traits that you need to become a computer consultant.
Lost Your Job? Ten Ways to Bounce Back!
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What Not To Include In Your Resume
Do you have a difficult time determining what does not go in your job resume? The rule of thumb is to only put enough information about your qualifications in your resume in order to get the employer interested enough to contact you about an interview.
Resume Layouts ... The Hidden Pitfalls
Options for Resume Layouts
Occupational Health and Safety - Stress and Workaholism at Work
There has been a lot of hullabaloo recently about the problems facing Australia in retaining talented workers and the subsequent pressure placed on those remaining behind in the workplace.
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